Free cancellation is available until the day before your reserved date
We understand that it’s not always possible to plan every detail in advance, so this policy is designed to help you adjust your trip as needed.
However, cancellations on the day of the tour or no-shows will incur a 100% charge — out of respect for our team and the arrangements made for your experience.
Specified Commercial Transaction Act
| Operating Company | Do-luck K.K |
| Location | 299-2 Kousaka, Iizuna-machi, Kamiminochi-gun, Nagano 389-1227, Japan |
| Telephone number | 090-2450-0806 |
| Support Email address | support@omotenashi-travel.info |
| Operations Manager | Ryujiro Tsuda |
| Additional fees and other charges | Non |
| Refund Policy | Separately Specified |
| Acceptable payment methods | Credit card or Cash |
| Reservation confirmed | At the time of reservation |
| Settlement Period | At the time of reservation |
